Botswana GatePrivacy Policy
Last updated: April 2026
1. Introduction
Botswana Gate ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you use our immigration services platform.
2. Information We Collect
- Personal identification: Full name, date of birth, nationality, passport number and expiry date.
- Contact details: Email address, phone number.
- Application data: Visa type, travel dates, purpose of travel, and supporting documents uploaded.
- Usage data: Pages visited, browser type, IP address, and interaction logs for service improvement.
3. How We Use Your Information
- To process and submit your visa, permit, or citizenship application to the relevant Botswana government authority.
- To communicate application updates, status changes, and document requests.
- To comply with legal obligations under Botswana immigration law.
- To improve our platform and user experience.
4. Data Sharing
We share your personal data only with:
- The Botswana Department of Immigration & Citizenship for application processing.
- Authorised immigration agents and legal representatives involved in your application.
- Service providers that support platform operations (hosting, email delivery), under strict confidentiality agreements.
We do not sell, rent, or trade your personal data to third parties.
5. Data Retention
We retain your data for as long as necessary to fulfil the purposes described in this policy, or as required by Botswana law. Application records are typically retained for a minimum of 5 years following the conclusion of your application.
6. Your Rights
You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at info@botswanagate.com.
7. Security
We implement industry-standard security measures including encryption in transit (TLS), access controls, and secure data storage to protect your information.
8. Contact
For privacy enquiries: info@botswanagate.com · +267 3911 270 · Gaborone, Botswana.